Whether you have an urgent request, need to
book an appointment, need medical records,
or simply have a question, we are here to help.

THE BUSINESS OF SUPPORT

While the business of Musculoskeletal Resources (MSR) is the support of high quality, individually-owned Physical Medicine and Rehabilitation (PM&R) practices throughout NYC, Long Island, and New Jersey, the business of MSR Concierge is to support you - with a platform designed to fulfill your specific needs as a professional and serve as a liaison to the PM&R practices.

Whether you have an urgent request, are looking to book an appointment, need to request medical records, or simply have a question for us, we are here to help. Consider it done.

If you are a professional looking for a practice that will render the highest quality of medical care for your injured clients, patients or employees and will also provide you with the service and support that you need to do the very best for them, you need look no further.

Every practice is owned and directed by a single physician, each with years of experience, a proven track record, and a solid reputation in the medical and legal communities.


WHAT ARE THE BENEFITS OF MSR SUPPORTED PRACTICES?

FOR PATIENTS:

  • Knowledgeable Board - Certified Physicians and Licensed and Physical Therapists
  • A Full Range of Advanced Therapeutic Modalities and Procedures
  • Convenient Locations
  • Expert Pain Management
  • Immediate Appointments for New Patients
  • Most Insurance Plans Accepted, Including Workers' Compensation and No-Fault
  • Competent, Cooperative and Caring Multi-Lingual Staff
  • Multidisciplinary Approach
  • The Highest Quality Patient Care and Customer Service
  • Complimentary Patient Transportation
  • Customized Treatment Plans
  • State-of-the-Art Rehabilitation Equipment and Facilities
  • Comprehensive Home Exercise Programs

FOR PROFESSIONALS:

  • Expert Documentation:
    • Accurate, thorough, and highly presentable consultation reports, follow-up evaluations, and narratives
  • Excellent Medical Records Documentation
  • Same-Day or Next-Day Medical Record Retrieval
  • Full Knowledge of Local, State & Government Healthcare Regulations
  • Well-versed in Workers' Compensation and No-Fault Regulations & Guidelines
  • Full Narrative Evaluations Performed After Completion of Treatment and Supporting Documentation Provided

Why refer your client, patient or employee to a physiatrist?

Physiatry, or Physical Medicine & Rehabilitation (PM&R), is a medical specialty focused on treating the whole person, not just the condition, for patients with acute and chronic pain and injuries. Using a highly personalized approach and the latest, non-surgical treatments and modalities including injections, nerve blocks, and rehabilitative physical therapy, the Physiatrist's goal is to restore function and promote independence in activities of daily living - and possibly helping people to avoid surgery.

The Physiatrist works with a team of health care professionals that includes physicians of other medical specialties, nurses and physical/occupational therapists. Physiatrists complete four years of medical school plus an additional four years of residency training, and many go on to complete fellowships in various specialties.

BOOK AN APPOINTMENT AT ONE OF THE LOCATIONS

Exclusive benefits of MSR Concierge

  • Knowledgeable Representatives:
    One-on-one, centralized contact with our team for matters related to any of the practices that we support

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  • Billing Information:
    Get access to patient billing information and answers to any billing questions

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  • Medical Records:
    A platform to request medical records from each of the offices we support

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  • Book Appointments:
    Same or next day appointment scheduling for patients

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  • Urgent Request Fulfillment:
    Expedited responses and fulfillment of urgent/high-priority requests

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  • Send Feedback:
    A platform for providing your feedback on our customer service and any of the MSR-supported practices

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